Event Coordinator

IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.; Metro Manila; On-site; PHP 320,000 - 450,000; Full time

Job summary

IQVIA Solutions Operations Center Philippines, Inc. is seeking an Event Coordinator to support participant experience in interactive clinical trial training delivered virtually or face-to-face.

You will assist the Event Project Manager and collaborate with the Creative/Writing/Editing teams, Senior Venue Coordinators, and Finance support staff to ensure a seamless delegate experience. The role requires a bachelor's degree and 1–5 years of events or client service experience, along with strong

Qualifications

• Bachelor's degree required.
• 1–5 years related experience.
• Good verbal and written communication skills, telephone manner, team working skills.
• Good prioritization skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Able to use initiative, plan ahead, proactive in problem solving, diplomatic and able to demonstrate appropriate decisions.
• Intermediate proficiency in Word, PowerPoint, and Excel.
• Experience in managing events and client service.
• Experience coordinating corporate travel arrangements, including flight, hotel, ground transportation, and visa requirements, is preferred.
• Experience with Cvent is a plus.

Responsibilities

• Conduct comprehensive searches to determine event dates and avoid conflicts with holidays and conferences.
• Manage pre-event activities: save-the-date, invitations, registrations, and reporting.
• Provide delegate registration and mailbox support before and during meetings across time zones.
• Coordinate participant travel, transfer, accommodation, and visa requirements with vendors.
• Support post-meeting activities: data collection, reports, attendance certificates, and action items.
• Maintain documentation and upload materials to relevant systems using standard office tools.

Skills

Verbal and written communication

Prioritization

Relationship management

Initiative and problem solving

Teamwork

Client service

Flexible attitude

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Cvent

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Cvent

Job description

About the role

IQVIA™ Medical Communications is looking for an Event Coordinator supporting participant experience in interactive and captivating clinical trial training in virtual or face-to-face formats. The Event Coordinator supports the Event Project Manager in successfully delivering global events. Collaborating with Project Managers, Creative/Writing/Editing teams, Senior Venue Coordinators, and Finance support staff, the Event Coordinator guarantees a smooth experience for participants in clinical training and engagement sessions. This role provides a chance to be a key contributor to project success while ensuring a smooth experience for delegates.

Key responsibilities

• Conduct comprehensive searches to determine event dates and ensure they do not coincide with major holidays, significant medical conferences, or other important meetings
• Support pre-event activities, including distribution of save-the-date notifications and pre-event surveys, management of end-to-end invitation and registration processes, creation of meeting-specific registration websites in partnership with the Creative team, sending invitations, tracking responses, and generating registration reports and transfer/accommodation request lists
• Provide delegate registration and mailbox support before and during meetings, including monitoring attendance and responding to inquiries for global participants across multiple time zones
• Coordinate participant travel, transfer, accommodation, and visa requirements in collaboration with the Event Project Manager and external vendors
• Support post-meeting activities, including collection and analysis of participation data, preparation of post-event reports, generation of electronic attendance certificates, and identification of discrepancies with recommended corrective actions
• Maintain accurate documentation and records by uploading materials to appropriate systems and demonstrating proficiency in standard office and database tools (e.g., Word, Excel, PowerPoint, Adobe)

About you

• Bachelor's degree required
• 1-5 years related experience
• Good verbal and written communication skills, telephone manner, team working skills, flexible attitude towards work
• Good prioritization skills
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• Able to use initiative, plan ahead, proactive in problem solving, diplomatic and able to demonstrate appropriate decisions
• Intermediate proficiency in Word, PowerPoint, and Excel
• Experience in managing events and client service
• Experience coordinating corporate travel arrangements, including flight, hotel, ground transportation, and visa requirements, is preferred
• Experience with Cvent is a plus

About us

IQVIA™ is a global leader in bringing together data, technology, advanced analytics, and human science expertise to help the healthcare industry make better decisions, and ultimately improve patient outcomes. The Medical Communications division provides offerings that extend well beyond those of a traditional agency to support this mission. The team includes practice area leads, strategists, project and event managers, operations specialists, plus content and design professionals. Together, we create fit-for-purpose communication strategies and deliverables across the full product lifecycle from clinical development through approval and post-launch. We are a highly collaborative and intellectually curious group of people located in 12 countries across 4 continents.