Contract Operations & Billing Specialist

CBRE Group, Inc.; Mandaluyong; On-site; PHP 280,000 - 400,000; Full time

Job summary

CBRE Group, Inc. in Mandaluyong, Philippines, is seeking a Contract Support Associate to deliver excellent customer service and administrative support within Contract Quality Management.

You will help ensure contractual requirements are fulfilled and support the delivery of service to a large Business Unit or Account. You will respond to client inquiries, understand contract scope, assist with invoicing and billing, and support monthly reporting.

Qualifications

• Proven customer service experience and ability to handle inquiries.
• Strong written and verbal communication skills.
• Ability to interpret complex information clearly and concisely.

Responsibilities

• Respond to client inquiries and ensure timely service delivery.
• Understand contract scope and ensure work aligns with it.
• Promote cost-saving opportunities and financial savings targets.
• Coordinate onboarding of vendors and manage sub-contractor paperwork.
• Review invoices, code cost centers, and support billing processes.
• Review maintenance invoices and ensure alignment with contracts.
• Provide monthly reporting support for account reviews.
• Assist in Health & Safety compliance and keep QHSE docs current.
• Gather data and analyze to solve problems with limited precedent.
• Suggest process improvements to boost team efficiency.

Skills

Customer service

Administrative support

Analytical thinking

Clear communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. in Mandaluyong, Philippines, is seeking a Contract Support Associate to deliver excellent customer service and administrative support within Contract Quality Management.

You will help ensure contractual requirements are fulfilled and support the delivery of service to a large Business Unit or Account. You will respond to client inquiries, understand contract scope, assist with invoicing and billing, and support monthly reporting.