Contract Order Specialist I

RealPage, Inc.; Manila; Hybrid; PHP 420,000 - 660,000; Full time

Benefits offered by this job

HMO coverage

Retirement savings plan

Leave conversion program

Life insurance coverage

Paid time off and company holidays

Wellness reimbursement

Job summary

RealPage, Inc. in Manila, Philippines is seeking a Contract Account Representative I to process orders, ensure accuracy in pricing and contracts, and support Revenue Operations. You’ll work with the team to resolve issues, maintain documentation, and contribute to key initiatives.

The role requires strong communication skills and the ability to work both independently and as part of a team in a hybrid setup, with onsite training and ongoing collaboration with US-based operations.

Qualifications

• MS Office proficiency (Novice)
• SalesForce proficiency (Novice)
• Associates degree or higher preferred
• Bachelor’s degree or higher preferred
• SME in order/data entry or CSR industry
• Strong organizational and time management skills
• Excellent interpersonal, oral, and written communication skills
• Ability to work independently and as part of a team
• Ability to take initiative and work with little supervision
• Analytical mindset with attention to detail
• Strong negotiation and problem-solving skills

Responsibilities

• Process/manage orders based on performance metrics defined by leadership
• Escalate issues and provide recommendations to Revenue Operations Team Lead or Senior
• Be proactive in addressing concerns and opportunities for improvement
• Respond to internal customers via email/phone/chatter in a timely manner
• Serve as back-up according to business needs and coverage requirements
• Perform ad hoc related tasks as assigned
• Maintain knowledge of standard legal agreements and product terms for quotes
• Review orders for correct product information, pricing, and contracts
• Promote collaboration within team members
• Ensure day-to-day due diligence performance

Skills

MS Office

SalesForce

Education

Associates or better

Bachelors or better

Job description

RealPage, Inc. in Manila, Philippines is seeking a Contract Account Representative I to process orders, ensure accuracy in pricing and contracts, and support Revenue Operations. You’ll work with the team to resolve issues, maintain documentation, and contribute to key initiatives.

The role requires strong communication skills and the ability to work both independently and as part of a team in a hybrid setup, with onsite training and ongoing collaboration with US-based operations.