Order Flow Specialist — Fast, Accurate & Collaborative

Manila Recruitment Limited; Eastern Manila District; On-site; PHP 201,000 - 279,000; Full time

Job summary

Manila Recruitment Limited is seeking an Order Management Associate in the Philippines to support processing and tracking of customer orders. The role focuses on accurate sales order creation, data integrity, and timely progression through fulfillment stages.

Ideal candidates have at least 6 months in order management or related roles, strong Excel skills, and excellent written and spoken English. You will work in a high-volume environment, coordinating with multiple teams and ensuring timely

Qualifications

• Minimum 6 months experience in order management or similar admin role.
• Experience processing orders, purchase orders, invoices or similar documents is a plus.
• Excellent attention to detail and high accuracy in data entry.
• Good written and verbal English communication.
• Comfortable with multiple tasks, deadlines, and priorities.

Responsibilities

• Process incoming purchase orders from shared inboxes, portals, and other channels.
• Create accurate sales orders with correct customer, SKU, quantity, and delivery details.
• Verify each source PO against entered information before processing.
• Progress orders through stages and complete downstream fulfilment steps.
• Maintain ownership by moving orders and messages to correct folders and workflows.
• Confirm orders pass to fulfilment system and investigate missing or misprogressing orders.
• Monitor orders through dispatch and delivery; update tracking as needed.
• Complete manual order entry within two business days unless reprioritized.
• Identify urgent or time-sensitive orders and act promptly.
• Escalate information gaps, pricing issues, stock discrepancies, or system errors.

Skills

Attention to detail

Time management

Proactive in identifying issues

Problem solving

Multitasking in high-volume env

Strong English communication

Tools

Microsoft Excel

Job description

Manila Recruitment Limited is seeking an Order Management Associate in the Philippines to support processing and tracking of customer orders. The role focuses on accurate sales order creation, data integrity, and timely progression through fulfillment stages.

Ideal candidates have at least 6 months in order management or related roles, strong Excel skills, and excellent written and spoken English. You will work in a high-volume environment, coordinating with multiple teams and ensuring timely