Contract Manager: Elevate Contracts & Customer Experience

Schneider Electric; Cavite City; On-site; PHP 500,000 - 800,000; Full time

Job summary

Schneider Electric Philippines is hiring a Contract Manager to own contracts for assigned offers and regions, handling end-to-end administration and ensuring customer satisfaction.

You will coordinate services through the contract lifecycle, update data in Bridge Front Office, and collaborate with Business Development, Inside Sales, and the Connected Services Hub to ensure timely renewals and the right contacts.

Qualifications

• Bachelor’s degree in CS/IT or Business/Administration/Management or equivalent.
• At least 2 years in customer service, order administration, or similar role.
• Strong communication, accuracy, and collaboration with stakeholders.

Responsibilities

• Own contracts for assigned offer/region and manage administration.
• Coordinate services through contract lifecycle, renewals, and quotes.
• Update customer data in Bridge Front Office and report metrics.
• Liaise with BDMs, Inside Sales, and Connected Services Hub.
• Generate quotes and build master agreements; ensure data accuracy.

Skills

Customer Service

Communication

Analytical Skills

Organizational Skills

Education

Bachelor’s degree in Computer Science/Information Technology or Business/Admin/Management or equivalent

Tools

Bridge Front Office

SAP

Job description

Schneider Electric Philippines is hiring a Contract Manager to own contracts for assigned offers and regions, handling end-to-end administration and ensuring customer satisfaction.

You will coordinate services through the contract lifecycle, update data in Bridge Front Office, and collaborate with Business Development, Inside Sales, and the Connected Services Hub to ensure timely renewals and the right contacts.