Contract Logistics Customer Support Specialist

Fm Global Logistics (Phil.), Inc.; Metro Manila; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

13th Month Pay

Pag-Ibig Fund

Paid Holidays

Job summary

FM Global Logistics (Phil.), Inc. is seeking a dedicated Customer Service Representative to support the Contract Logistics team at the Manila on-site location.

You will be the operational link between clients, sales, and internal departments, handling inquiries, coordinating shipments, preparing documents, and ensuring service excellence. The role requires 5-10 years of experience, a Bachelor's degree, and a full-time, on-site position in Manila.

Qualifications

• 5-10 years of experience in customer service or logistics.
• Bachelor's degree required.
• On-site, Manila-based, full-time position.

Responsibilities

• Deliver prompt, professional customer service to clients.
• Follow client SOPs in coordination with the operations team.
• Support Sales by handling inquiries, rate requests, bookings, and shipment status.

Skills

Interpersonal Skills

People Skills

Organizational Skills

Logistics Billing Coordination

Education

Bachelor's degree

Job description

FM Global Logistics (Phil.), Inc. is seeking a dedicated Customer Service Representative to support the Contract Logistics team at the Manila on-site location.

You will be the operational link between clients, sales, and internal departments, handling inquiries, coordinating shipments, preparing documents, and ensuring service excellence. The role requires 5-10 years of experience, a Bachelor's degree, and a full-time, on-site position in Manila.