Content Team Lead - Hybrid, AI-Driven E-commerce Ops

Intrepid Asia; Philippines; Hybrid; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid working

Adobe suite

Comprehensive insurance

Ample leave

Job summary

Intrepid Asia is seeking a detail-oriented Content Team Lead to manage day-to-day content operations for brands across the Philippines, Singapore, and Malaysia on Lazada, Shopee, Zalora, TikTok Shop, and Shopify. You will supervise Content Associates, ensure timely product listings, and uphold quality across multiple brands.

Leading a cross-functional team, you will optimize content workflows, implement AI-powered tools, and ensure alignment with regional stakeholders in PH, SG, and MY.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 3–5 years in e-commerce content operations or listing management; supervisory exp preferred.
• Strong knowledge of Lazada, Shopee, Zalora, TikTok Shop and Shopify.
• Ability to supervise a team and manage workloads.
• Experience with content QA and product information management.
• Excellent English; strong organization and time management.
• Proficiency in MS Excel or Google Sheets; basic HTML and Photoshop is a plus.
• Familiarity with Asana; AI tools and workflow automation a plus.

Responsibilities

• Supervise and guide a team of Content Associates and allocate daily workload.
• Oversee day-to-day creation, publishing, and optimization of product listings.
• Enforce content quality standards and QC processes.
• Drive content score improvements and attribute fill rates at SKU level.
• Coordinate content projects and campaign requirements.
• Identify opportunities to streamline workflows; implement AI tools.
• Monitor performance metrics and report progress.
• Collaborate with PH, SG, and MY stakeholders for timely deliverables.

Skills

Team supervision

Content operations

Quality assurance

Content optimization

Project coordination

Process improvement

Performance tracking

Cross-functional collaboration

English communication

Excel / Sheets

HTML familiarity

Adobe Photoshop

Asana

AI workflow automation

Education

Bachelor's degree in Marketing, Business, Communications, E-commerce, or related field

Tools

Lazada

Shopee

Zalora

TikTok Shop

Shopify

Job description

Intrepid Asia is seeking a detail-oriented Content Team Lead to manage day-to-day content operations for brands across the Philippines, Singapore, and Malaysia on Lazada, Shopee, Zalora, TikTok Shop, and Shopify. You will supervise Content Associates, ensure timely product listings, and uphold quality across multiple brands.

Leading a cross-functional team, you will optimize content workflows, implement AI-powered tools, and ensure alignment with regional stakeholders in PH, SG, and MY.