Content Team Lead – Hybrid E‑commerce Content Ops

Intrepid; Mandaluyong; Hybrid; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work model

Designer tools provided (PC/Laptop/Mac

Comprehensive insurance

Ample leave

Intrepid Academy training

Job summary

Intrepid Asia in the Philippines seeks a Content Team Lead to oversee day-to-day content operations for brands across the Philippines, Singapore and Malaysia on Lazada, Shopee, Zalora, TikTok Shop and Shopify. You will supervise Content Associates, ensuring accurate product listings and adherence to quality standards.

You will collaborate with cross-functional teams to streamline workflows, improve content quality, and drive optimization initiatives across multiple brands and platforms,

Qualifications

• Bachelor's degree in Marketing, Business, Communications, E-commerce, or related field.
• 3–5 years of experience in e-commerce content operations, listing management, with team supervision preferred.
• Strong knowledge of Lazada, Shopee, Zalora, TikTok Shop, Shopify and listing requirements.
• Ability to supervise a team, manage workloads, and ensure timely task delivery.
• Good understanding of content quality assurance and product information management.
• Excellent organization, project management, and time management skills.
• Detail oriented, analytical, and results-driven with problem-solving mindset.
• Excellent written and verbal English communication; cross-team collaboration.
• Proficiency in Excel/Sheets; familiarity with HTML and Photoshop is an advantage.
• Experience with Asana and AI-powered workflow automation is a plus.

Responsibilities

• Supervise and guide Content Associates, managing daily workload and performance.
• Oversee day-to-day creation, publishing, maintenance, and optimization of product listings across platforms.
• Implement and maintain content quality standards and QC processes.
• Monitor Content Scores and Attribute Fill Rates at SKU level and drive improvements.
• Coordinate content projects and campaigns ensuring timely updates and platform requirements.
• Identify opportunities to streamline workflows and introduce AI-powered tools to boost productivity.
• Track productivity, quality metrics, and timelines; provide regular progress updates.
• Collaborate with PH, SG, and MY stakeholders to align deliverables and timelines.

Skills

Team supervision

Content operations

Content quality assurance

Content optimization

Project coordination

AI integration

Cross-functional collaboration

English communication

MS Excel

Google Sheets

HTML familiarity

Adobe Photoshop

Asana

Education

Bachelor's degree in Marketing/Business/Communications/E-commerce

Tools

Asana

Adobe Photoshop

MS Excel

Google Sheets

HTML

Job description

Intrepid Asia in the Philippines seeks a Content Team Lead to oversee day-to-day content operations for brands across the Philippines, Singapore and Malaysia on Lazada, Shopee, Zalora, TikTok Shop and Shopify. You will supervise Content Associates, ensuring accurate product listings and adherence to quality standards.

You will collaborate with cross-functional teams to streamline workflows, improve content quality, and drive optimization initiatives across multiple brands and platforms,