Consumer Finance Officer

Development Bank of the Philippines; Makati; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Development Bank of the Philippines is seeking a Consumer Finance Officer who will manage a Salary Loan portfolio and lead a team within Branch Banking Groups. You will cascade strategies, monitor results against budgets, and drive corrective actions as needed to keep plans on track.

The role requires strong leadership to motivate staff, coordinate with multiple bank units, and ensure compliance with internal procedures and BSP regulations while pursuing market opportunities and improving

Qualifications

• Bachelor’s degree relevant to the job; preferably with Master’s degree or equivalent.
• 5 years of relevant experience, at least 1 year in supervisory/managerial function.
• Career Service Professional eligibility or relevant eligibility for second level position (RA 1080).
• 40 hours of relevant technical training and 40 hours of supervisory/management training

Responsibilities

• Manage the portfolio of assigned Branch Banking Groups (up to P1.0 Billion Salary Loan).
• Coordinate with branch account officers to address risks and concerns in program execution.
• Collaborate with other bank units to address risk scenarios and policy/regulatory matters.
• Ensure portfolio management adheres to internal procedures and BSP rules.
• Conduct market scanning to assess competition and opportunities for Salary Loans.
• Develop and monitor strategies for effective account management, collections and remedial actions.
• Oversee loan documentation, servicing and collection of written-off accounts.
• Conduct client calls and profile prospective BBG clients for product enhancements.
• Collaborate with BBGs and branches to present business solutions for better service quality.
• Design and implement policies for efficient account management and servicing.
• Review/approve transactions in line with internal policies and regulations.
• Conduct monthly/quarterly business reviews against branch sales targets.

Skills

Leadership

Strategic planning

Risk management

Team motivation

Education

Bachelor’s degree relevant to the job

Master’s degree or equivalent

Job description

General Function: Reporting to Head of the Consumer Finance Department, Consumer Finance Officer is responsible for managing the portfolio of assigned Branch Banking Groups. Cascading and supporting the strategy and plans on how to achieve budgets. Leading by motivating, communicating, guiding, and encouraging the employees. Check controls put in place by continuously monitoring results against goals and recommend any corrective actions necessary to make sure that plan remains on track.

Responsibilities

• Manage up to P1.0 Billion Salary Loan portfolio;
• Engage with the branch account officers to understand any concerns regarding the risks on the execution of the program which will need to be addressed by the Department;
• Coordinate and collaborate with the other units of the Bank to address risk scenarios, clarifications on policies, regulations and other matters relevant to Salary Loans;
• Directly works with the account officers to ensure that management of the portfolio is consistent with the bank's directive and conforms to all internal procedures, policies, and regulatory requirements;
• Provide support in the conduct of market scanning aimed at establishing the relative position of the bank in terms of competition and opportunities and provide relevant information to the BBGs;
• Develop, cascade and monitor strategies to facilitate effective account management, collection and remedial management;
• Oversee loan documentation and implementation, account servicing and monitoring, management and collection of written-off salary loan accounts of BBGs;
• Conduct joint client calls and profile prospective BBG clients to determine appropriate product enhancements;
• Collaborate with BBGs and Branches to present business solutions to enhance quality of service to customers;
• Design and implement policies to facilitate the efficient management, monitoring and servicing of new/existing accounts;
• Review/facilitates approval of transaction media at the Sector/CRECOM/Board Level as to adherence to bank’s internal policies and BSP rules and regulations;
• Conduct monthly and/or quarterly business review relative to the branch’s sales performance against targets.

Qualifications

• Education: Bachelor’s degree relevant to the job; preferably with Master's Degree or equivalent
• Training: 40 hours of relevant technical training and 40 hours of supervisory/ management training
• Experience: 5 years of relevant experience, 1 year of which is in supervisory/ managerial function
• Eligibility: Career Service Professional/ relevant eligibility for second level position/RA 1080/RA 1080