Concierge Supervisor

Shangri-La Group; Malay; On-site; PHP 335,000 - 558,000; Full time

Job summary

Shangri-La Boracay, located on a hillside at the northern tip of Boracay Island, invites a Concierge Supervisor to deliver personalized guest service and craft memorable experiences in a luxury setting. You will engage with guests, respond to feedback, and assist with any issues, collaborating with a dedicated team in a 12-hectare resort with 219 rooms and 350 meters of secluded beachfront.

If you take pride in hospitality, love guest interaction, and enjoy creative, detail-oriented problem

Qualifications

• Takes pride in being a hotelier.
• Loves interacting with guests and customers.
• Is a self-starter and a team player.
• Loves being creative with an eye for detail.
• Enjoys crafting best-fit solutions for the guests.

Responsibilities

• Provide a personalized guest service
• Create a memorable experience for the guests
• Engage with guests and enhance the service based on their feedback
• Assist with any issues or problems

Job description

Shangri-La Boracay Located in the country’s premier beach destination, Shangri-La Boracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beachfront; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.

As a Concierge Supervisor, We Rely On You To

• Provide a personalized guest service
• Create a memorable experience for the guests
• Engage with guests and enhance the service based on their feedback
• Assist with any issues or problems

We Are Looking For Someone Who

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Is a self-starter and a team player
• Loves being creative with an eye for detail
• Enjoys crafting best-fit solutions for the guests

If you are the right person, what are you waiting for?