Assistant Outlet Manager- Vintana

Shangri-La Group; Malay; On-site; PHP 300,000 - 420,000; Full time

Job summary

Shangri-La Boracay is seeking an Assistant Outlet Manager to join our luxury resort team on Boracay Island. You will support the outlet manager in daily operations, supervise front-of-house staff, and help maximize outlet performance while maintaining exceptional guest service.

Ideal candidates bring hospitality experience in restaurants or hotels, strong leadership, and a passion for detail. You will lead by example, train staff, and collaborate to solve challenges in a fast-paced environment.

Qualifications

• Must have experience in a restaurant or hotel environment.
• Strong guest service mindset and hospitality awareness.
• Ability to lead by example and foster team cohesion.

Responsibilities

• Support the outlet manager in daily operation.
• Assist in maximizing the performance of the outlet.
• Provide solutions to recurring issues in the outlet.
• Train and mentor staff when appropriate.

Skills

Food & Beverage

People skills

Team leadership

Detail orientation

Problem solving

Planning

Adaptability

Shift work

Job description

Shangri-La Boracay

Located in the country’s premier beach destination, Shangri-La Boracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beachfront; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.

Job Description:

We are looking for an Assistant Outlet Manager to join our team!

As an Assistant Outlet Manager, we rely on you to:

• Support the outlet manager in daily operation


• To assist in maximizing the performance of the outlet


• Provide solutions to solve recurring issues in outlet


• Train and mentor staff whenever appropriate

We Are Looking For Someone Who

• Has a passion for Food & Beverage


• Enjoys interacting with people


• Leads by example and facilitates team cohesiveness


• Must have experience working in either a restaurant or a hotel environment


• A friendly, helpful, and trustworthy leader


• Creative with an eye for detail


• Enjoys planning, organizing and problem-solving


• Enjoys being challenged


• Willing to work shifts