Communications Specialist (Content/Copy) - Employee Benefits

Benifex Limited; Cebu City; Hybrid; PHP 558,000 - 670,000; Full time

Benefits offered by this job

Salary

Hybrid work pattern

Vacation leave

Birthday off

Wellbeing days

HMO & Dental

Life assurance

Referral bonus

Volunteering days

Job summary

Benifex Limited, a fast-growing technology company delivering online reward and benefits solutions, is hiring a Communication Specialist in the Engagement Studio team in Cebu to manage communications for a portfolio of customers.

You will write across UK and US English, create content for brochures, emails and campaigns, collaborate with designers and consultants, and ensure timely delivery while building strong client relationships in a fast-moving, hybrid environment.

Qualifications

• Proven communications experience with writing across UK/US English.
• Client-facing account management experience.
• Keen writer with love for content.
• Experience in account management or customer-facing role.
• Detail-oriented and highly organized.
• Comfortable working with multiple stakeholders in a fast-moving environment.

Responsibilities

• Support a portfolio of customers to communicate with their employees, liaising with departments and stakeholders.
• Understand customer needs and deliver copy, content and communication plans and make recommendations based on customer needs. Own the execution of communication plans, providing communications troubleshooting support to our customers along the way.
• Creating and reviewing a huge range of communications. You'll typically be creating content for brochures, posters, email campaigns, videos, leaflets, system-generated content, and well as organising virtual webinars and working with our suppliers to deliver merchandise, video and print.
• Follow our delivery and quality processes to ensure consistent and accurate delivery of communications.
• Collaborate with our team of Communication Consultants on our most strategic customers, and with our in-house design team to bring your work to life.

Skills

Communications experience

Client-facing

Copywriting

Content creation

UK/US English

Attention to detail

Autonomy

Job description

Benifex Limited, a fast-growing technology company delivering online reward and benefits solutions, is hiring a Communication Specialist in the Engagement Studio team in Cebu to manage communications for a portfolio of customers.

You will write across UK and US English, create content for brochures, emails and campaigns, collaborate with designers and consultants, and ensure timely delivery while building strong client relationships in a fast-moving, hybrid environment.