Branding & Internal Communications Consultant

Benifex Limited; Philippines; Hybrid; PHP 670,000 - 781,000; Full time

Benefits offered by this job

Hybrid working pattern

Birthday off

HMO & dental coverage

Life assurance

Referral bonus

Volunteer days

Job summary

Benifex is seeking a Branding & Internal Communications Consultant in the Philippines. The role combines strategic communications with client portfolio management to shape employer brand and engagement across multiple markets.

You’ll work with a team to deliver compelling campaigns and onboarding for customers on Benifex technology. The position offers hybrid working, probation office-based, and a focus on employee experience, customer success, and revenue growth within a fast-growing tech

Qualifications

• Communications consultancy: provide strategic/tactical guidance on branding and comms.
• Teamwork: collaborate with consultants, copywriters and designers.
• Customer management: manage complex global portfolios.

Responsibilities

• Create and deliver strategic communication plans and proposals.
• Oversee delivery of projects through the Communications team.
• Onboard customers and employees onto the technology, developing brand identities.
• Support customers as benefits schemes evolve.
• Collaborate with project managers and consultants to tailor solutions.
• Advocate for employee experience and maintain positive NPS.
• Seek opportunities to generate additional revenue from proposals.

Skills

Communications consultancy

Teamwork

Customer management

Confidence

Organised

Self-motivated

Job description

Branding & Internal Communications Consultant

Salary : ₱60,000 - 70,000 monthly

Company: Benifex Job Type : Full Time Philippines

Job Description - Branding & Internal Communications Consultant

Who is Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex's mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

• Variety: work on a diverse range of high-profile portfolios and have interesting challenges every single day.

• Progression: develop valuable customer account management skills and progress your career with the support from the team.

• Top 10 Employer, Sunday Times Best Places to Work Awards

• Work for a profitable, fast-growing market leader in the online reward and benefits space.

Great Benefits

• Salary ₱60,000-70,000 plus ₱5,000 non-taxable allowance
• Office based during probation then a hybrid working pattern (3 days in office, 2 days WFH); Mid-shift (11 AM to 8 PM)
• 25 days paid vacation leave + 7 days paid sick leave
• Your birthday off
• Two half day wellbeing days
• HMO and dental coverage for you
• Life assurance
• Referral bonus
• Two paid volunteering days

Role Overview

As a Branding & Internal Communications Consultant in the Engagement studio team, you’ll be providing strategic communication services for a portfolio of customers across all business sectors. The employer brands, communication plans and campaigns you create will help thousands of employees access the technology that helps them make life-changing decisions about their employee benefits. Our Consultants work closely with the rest of the Engagement studio team to deliver high-quality communication and with wider members of projects teams to deliver an exceptional customer experience.

Responsibilities

• Create and deliver strategic communication plans and proposals that address our customers challenges and meet their needs with creativity.

• Oversee the delivery of your projects through the Communications team, and are responsible for the final quality and creative output.

• Successfully onboard our customers and their employees onto our technology, including developing unique brand identities.

• Support a portfolio of long-standing customers with their communications needs as their reward and benefits schemes grow.

• Work closely with a team of Project Managers and Consultants to come up with the right solutions to meet the needs of your customers.

• Evidence an employee-first attitude and advocate for the employee experience.

• Maintain a positive customer NPS.

• Secure additional revenue from one-off communication proposals.

What are we looking for?

• Communications consultancy - providing customers with strategic and tactical guidance on communications and branding.

• Teamwork - we're a collaborative team of consultants, copywriters and designers who all work together for the best outcome.

• Customer management - this is a global role that involves managing a number of complex customers with large global portfolios.

• Confidence - this role involves presenting to customers and sometimes the team internally.

• Organised - customer portfolios can be complex and phases span months or years.

• Self-motivated - you will be given autonomy in your role to deliver the best for your customer and support our revenue growth.

Nice to haves

• Worked within internal communications.

• Experience delivering for Globally diverse customers and clients.

• Experience in the Technology/SAAS market.

Our Interview Process

Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Interview with the Talent team

Technical Task

Interview with the Hiring Manager (UK)

Final Interview with Senior Leadership (PH)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme. If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.