Collections Specialist | Shared Services (Competitive Pay!)

HRTx Inc; Pateros; On-site; PHP 536,000 - 759,000; Full time

Job summary

HRTx Inc, based in BGC, Taguig, is seeking an experienced Collections/Accounts Receivable specialist for a full-time onsite role. You will manage the end-to-end collections process, monitor aging reports, and follow up on overdue accounts.

You will liaison with clients and global stakeholders to resolve balances, investigate disputes, and coordinate with billing, AR, and sales to resolve issues. Strong Excel and ERP skills are required.

Qualifications

• 3–5 years of experience in collections or accounts receivable.
• Experience with global stakeholders or international clients.
• Strong understanding of collections processes and AR management.
• Excellent communication and negotiation skills.
• Experience with ERP or accounting systems and Microsoft Excel.
• Willing to work full onsite.

Responsibilities

• Manage the end-to-end collections process, including monitoring aging reports and following up on overdue accounts.
• Communicate with clients and global stakeholders to resolve outstanding balances and payment issues.
• Investigate and resolve disputes, billing discrepancies, and payment delays.
• Maintain accurate records of collection activities and customer communications.
• Coordinate with internal teams such as billing, AR, and sales to resolve account issues.
• Support reconciliation and reporting activities related to accounts receivable.
• Identify and recommend process improvements to enhance collections efficiency.

Job description

Work Setup: Monday to Friday - Full Onsite, Dayshift
Location: BGC, Taguig
Industry: Shared Services

Key Responsibilities:

• Manage the end-to-end collections process, including monitoring aging reports and following up on overdue accounts.
• Communicate with clients and global stakeholders to resolve outstanding balances and payment issues.
• Investigate and resolve disputes, billing discrepancies, and payment delays.
• Maintain accurate records of collection activities and customer communications.
• Coordinate with internal teams such as billing, AR, and sales to resolve account issues.
• Support reconciliation and reporting activities related to accounts receivable.
• Identify and recommend process improvements to enhance collections efficiency.

Qualifications:

• 3–5 years of experience in collections or accounts receivable.
• Experience working with global stakeholders or international clients.
• Strong understanding of collections processes and AR management.
• Excellent communication and negotiation skills.
• Experience with ERP or accounting systems and Microsoft Excel.
• Willing to work full onsite.