Collections Pro - High-Volume Rep with Bonus

Westlake Services, LLC; Asuncion; On-site; PHP 1,727,000 - 2,764,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401K matching

Paid Vacations Days

Paid Holidays

Employee Stock Ownership Program

Job summary

Westlake Financial in Las Vegas, NV seeks a Collections Representative to help customers get back on track while protecting confidential information. You’ll handle high-volume calls and negotiate fair payment plans to resolve past-due accounts, using skip-tracing tools as needed.

Ideal candidates have at least one year of consumer collections experience, familiarity with FDCPA, and strong communication skills. Medical, dental, and vision benefits plus 401K and other perks are offered.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of consumer collections experience in a high-volume environment.
• Familiar with FDCPA and collection laws.

Responsibilities

• Handle inbound and outbound calls with professionalism.
• Negotiate payment plans and resolutions for past-due accounts.
• Maintain accurate notes on interactions and actions.
• Use skip-tracing tools to locate customers when needed.
• Support department goals by reducing delinquency rates.

Skills

Strong communication

Negotiation skills

Multitasking

Team player

Education

High school diploma

Tools

Microsoft Excel

Outlook

Job description

Westlake Financial in Las Vegas, NV seeks a Collections Representative to help customers get back on track while protecting confidential information. You’ll handle high-volume calls and negotiate fair payment plans to resolve past-due accounts, using skip-tracing tools as needed.

Ideal candidates have at least one year of consumer collections experience, familiarity with FDCPA, and strong communication skills. Medical, dental, and vision benefits plus 401K and other perks are offered.