Collections Specialist - Delinquent Accounts & Recoveries

CBE Companies PH, Inc.; Biñan; On-site; PHP 223,000 - 357,000; Full time

Job summary

CBE Companies PH, Inc. is seeking a highly reliable Third Party Collector to join our team. The role focuses on contacting customers, negotiating payments, and securing balances while upholding compliance and company policies in a target-driven environment.

Ideal candidates have 1–2 years in collections or telesales, plus strong communication, negotiation and problem-solving skills. You will maintain accurate records, follow up on promises, and collaborate with internal teams to resolve

Qualifications

• Education: Bachelor's degree preferred, but not required.
• High school graduates with relevant experience are welcome to apply.

Responsibilities

• Contact customers by phone and other channels to collect outstanding balances.
• Negotiate payment arrangements based on company guidelines.
• Meet or exceed monthly collection and productivity targets.
• Maintain accurate records of customer interactions and payment commitments.
• Follow up on payment promises and resolve overdue accounts timely.
• Handle customer concerns professionally and seek mutually beneficial solutions.
• Adhere to company policies, regulatory requirements, and collection practices.
• Coordinate with internal teams to resolve discrepancies and issues.
• Identify risks and elevate accounts needing special handling.
• Contribute to process improvement initiatives to boost collection performance.

Skills

Reliability

Communication skills

Negotiation

Results-driven

Conflict resolution

Problem solving

Teamwork

Education

Bachelor's degree

High school diploma

Job description

CBE Companies PH, Inc. is seeking a highly reliable Third Party Collector to join our team. The role focuses on contacting customers, negotiating payments, and securing balances while upholding compliance and company policies in a target-driven environment.

Ideal candidates have 1–2 years in collections or telesales, plus strong communication, negotiation and problem-solving skills. You will maintain accurate records, follow up on promises, and collaborate with internal teams to resolve