Collections & Policy Administration Specialist

QBE Group Shared Services Centre; Taguig; On-site; PHP 391,000 - 614,000; Full time

Job summary

QBE Group Shared Services Centre in Manila invites an experienced administrative professional to join the Recoveries support team. You will handle general administration, credit control, and system administration tasks to ensure efficient service delivery.

The role requires meticulous attention to policy, strong communication with stakeholders, and collaboration to maintain accurate financial records and timely reporting.

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• 3 years relevant experience.
• Strong communication and MS Office proficiency.

Responsibilities

• Provide general administration support to QBE Recoveries including credit control and system administration.
• Ensure policies and procedures are understood and followed by the team.
• Maintain accurate financial records and assist with audits.
• Coordinate with stakeholders to resolve customer queries.
• Oversee license requirements and renewals.

Skills

Verbal communication

Written communication

MS tools

Customer service

Detail oriented

Administration

Regulatory knowledge

Multi-tasking

Interpersonal skills

IT systems

Problem solving

Time management

Teamwork

Debt collections experience

Debt collections administration

Education

Bachelor's Degree or equivalent combination of education and work experience

Tools

MS Office

Job description

QBE Group Shared Services Centre in Manila invites an experienced administrative professional to join the Recoveries support team. You will handle general administration, credit control, and system administration tasks to ensure efficient service delivery.

The role requires meticulous attention to policy, strong communication with stakeholders, and collaboration to maintain accurate financial records and timely reporting.