Collections Operations & Data Specialist

Skyro; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

Skyro, a fast-growing fintech company based in the National Capital Region, Philippines, is seeking an administrative support specialist to join our collections operations. You will maintain field collector records, prepare demand letters, and coordinate between field teams to ensure timely updates.

The role emphasizes data accuracy, reporting, and compliance with company policies. Strong MS Office skills and attention to detail are essential, along with the ability to work in a fast-paced

Qualifications

• 1–2 years administrative or back-office experience, preferably in collections, banking, or fintech.
• Strong attention to detail with excellent organizational and multitasking skills.
• Proficient in MS Office (Excel, Word, PowerPoint) and database management.
• Good written and verbal communication skills.
• Ability to analyze reports, identify errors, and recommend corrections.
• High level of integrity, confidentiality, and professionalism in handling sensitive information.
• Flexible and able to work in a fast-paced, dynamic environment.

Responsibilities

• Maintain and update field collector reports, pin locations, and client records for accuracy.
• Prepare, file, and track demand letters and notices.
• Coordinate between field collectors, supervisors, and operations.
• Validate and correct pin coordinates; monitor wrong pin rates.
• Compile and submit weekly and monthly reports on field activity.
• Assist in scheduling, routing, and monitoring field collectors.
• Ensure documentation complies with company policies and regulatory requirements.
• Coordinate with partner printing shops for demand letter printing.
• Provide ad hoc administrative support for investigations, audits, or special projects.

Skills

Attention to detail

Organizational skills

Communication skills

Analytical skills

Tools

MS Office

Excel

Word

PowerPoint

Job description

Skyro, a fast-growing fintech company based in the National Capital Region, Philippines, is seeking an administrative support specialist to join our collections operations. You will maintain field collector records, prepare demand letters, and coordinate between field teams to ensure timely updates.

The role emphasizes data accuracy, reporting, and compliance with company policies. Strong MS Office skills and attention to detail are essential, along with the ability to work in a fast-paced