Collections Manager (Shared Services)

HRTx Inc; Pateros; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

HRTx Inc. in Taguig invites an experienced professional to lead accounts receivable collections in a global, fast-paced setting. You will manage end-to-end collections, resolve disputes, and ensure timely cash flow.

With 5–7 years in AR/collections and a Bachelor's degree in Accounting or Finance, you will coordinate with international clients and cross-functional teams, leveraging ERP systems and Excel to drive improved performance.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• 5–7 years of collections or AR management experience.
• Strong knowledge of collections, AR, and dispute resolution.
• Experience with global stakeholders or international clients.
• Proficiency in ERP or accounting systems and Excel.
• Excellent communication and negotiation skills.
• Proven ability to lead a team in a fast-paced environment.

Responsibilities

• Lead end-to-end collections process and monitor overdue accounts.
• Communicate with clients and global stakeholders to resolve payment issues.
• Maintain accurate records of collection activities and account status.
• Coordinate with billing, AR, and sales to resolve issues and support reconciliations.
• Drive process improvements to enhance collections efficiency and AR performance.

Skills

Accounts receivable management

Collections process

Dispute resolution

Communication

Negotiation

Stakeholder management

Leadership

Education

Bachelor's degree in Accounting or Finance

Tools

ERP systems

Microsoft Excel

Job description

Work Schedule: Monday to Friday, Onsite - Dayshift
Location: BGC, Taguig
Industry: Shared Services | FMCG

Key Responsibilities:

• Lead and manage the end-to-end collections process, monitoring overdue accounts and ensuring timely follow-up on outstanding balances.
• Communicate and collaborate with clients and global stakeholders to resolve payment issues, disputes, and billing discrepancies.
  
• Maintain accurate records of collection activities, customer communications, and account statuses.
  
• Coordinate with internal teams, including billing, accounts receivable, and sales, to resolve account-related issues and support reconciliations.
  
• Drive process improvements to enhance collections efficiency, accuracy, and overall accounts receivable performance.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• 5 - 7 years of experience in collections or accounts receivable management.
  
• Strong knowledge of collections processes, accounts receivable, and dispute resolution.
  
• Experience working with global stakeholders or international clients.
  
• Proficiency in ERP or accounting systems and Microsoft Excel.
  
• Excellent communication, negotiation, and stakeholder management skills.
  
• Proven ability to lead a team and drive results in a fast-paced environment.