Collections Associate (Finance and Accounting)

Accenture; Metro Manila; On-site; PHP 335,000 - 670,000; Full time

Benefits offered by this job

HMO Day 1

Free medicines

Paid vacation and sick leave

Performance incentives

Learning programs

Career growth

Job summary

Accenture Philippines is seeking a Collections Associate to manage customer accounts, resolve payment issues, and drive cash flow performance.

You will follow up on overdue invoices, monitor aging, reconcile balances, and support cash application, reporting, audits, and process improvements. On-site work in Quezon City, Mandaluyong, Taguig, or Alabang.

Qualifications

• Bachelor's degree in Accountancy, Finance, Business Admin, Management, or related field.
• 6+ months experience in Collections, Accounts Receivable, or Dispute Resolution.
• Experience in Collections Management, Customer Follow-up, or Debt Recovery.
• Experience in account reconciliations and customer account management.

Responsibilities

• Manage customer accounts and collect outstanding balances.
• Follow up on overdue invoices through phone, email, and other channels.
• Monitor aging reports and prioritize collection activities.
• Resolve payment disputes, deductions, and billing concerns.
• Perform account reconciliations and validate outstanding balances.
• Support cash application, reporting, audits, and process improvements.

Skills

Analytical skills

Problem-solving

Communication skills

Attention to detail

Team collaboration

Night shift readiness

Education

Bachelor's degree in Accounting/Finance/ Business Admin

Job description

Job description

Role Summary

Join our team as a Collections Associate and play a key role in managing customer accounts, resolving payment issues, reducing aged receivables, and driving healthy cash flow performance.

What You'll Do

• Manage customer accounts and collect outstanding balances




• Follow up on overdue invoices through phone, email, and other channels




• Monitor aging reports and prioritize collection activities




• Resolve payment disputes, deductions, and billing concerns




• Perform account reconciliations and validate outstanding balances




• Support cash application, reporting, audits, and process improvements

What We're Looking For

• Bachelor's degree in Accountancy, Finance, Business Administration, Management, or a related field




• At least 6 months of experience in Collections, Accounts Receivable, Customer Account Management, or Dispute Resolution




• Experience in Collections Management, Customer Follow-up, or Debt Recovery




• Experience managing aging reports and outstanding receivables




• Experience resolving disputes, deductions, short payments, or billing inquiries




• Experience in account reconciliations and customer account management




• Strong analytical, problem-solving, and communication skills




• Amenable to work onsite in Quezon City, Mandaluyong, Taguig, or Alabang




• Willing to work on shifting schedules, including night shift

Good to Have

• Experience in Shared Services, BPO, Global Business Services, or multinational companies




• Exposure to SAP, Oracle, Salesforce, Microsoft Dynamics, NetSuite, or similar ERP platforms




• Knowledge of credit and collections best practices




• Experience in Cash Application support

Benefits You Can Look Forward To

• HMO on Day 1 (medical, dental, and mental wellness coverage)




• Free medicines*




• Paid vacation and sick leave




• Performance incentives and stock purchase plan




• Learning programs and certifications




• Career growth opportunities in a global organization

*Terms and conditions apply.

Job summary

Grow your career in Finance & Accounting while supporting key business and financial operations.