Collections Specialist | Onsite - Dayshift

JACSS Dynamic Business Outsourcing Solutions & Services, Inc.; Quezon City; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

HMO after 30 days

Accessible office—commute-friendly

Upskilling programs

Team building events

Career coaching

Inclusive company culture

Job summary

Dynamic Business Outsourcing Solutions (DBOS) invites qualified professionals to join as Collections Specialist at Cubao, Quezon City. You will lead in resolving customer concerns and drive timely payment collections while collaborating with operations and sales to resolve disputes.

This onsite, day-shift, full-time role offers growth, HMO after 30 days, training access, and a collaborative culture. Strong English communication and a goal-oriented mindset are valued.

Qualifications

• Solid experience in a Full Function Credit Control role.
• A bachelor’s degree in accounting, Finance, or a related field.
• Background in car financing or AU campaigns (preferred).
• Proficiency in Excel and general computer literacy.
• Strong attention to detail and a solid work ethic.
• Exceptional written and verbal communication skills in English.
• A team-first attitude and a collaborative mindset.
• A customer-focused approach and commitment to service excellence.
• A goal-oriented outlook with a proactive problem-solving mindset.

Responsibilities

• Take the lead in managing and reducing aged debtor balances, helping to strengthen our cash flow.
• Collaborate with our operations and sales teams to resolve disputes efficiently and constructively.
• Tackle customer queries, disputes, and complaints with professionalism, empathy, and a solution-focused mindset.
• Create and implement tailored payment plans that work for both the client and their customers.
• Handle day-to-day financial tasks like processing payments, receipting, raising credits, and sending invoices.
• Manage banking processes and contribute to smooth, accurate month-end reporting.
• Lend valuable support to the Credit Manager with ad hoc reporting and administrative tasks.

Skills

English communication

Attention to detail

Education

Bachelor's degree in accounting/finance or related field

Tools

Excel

Job description

Your Role

Step into the role of Collections Specialist, where you’ll lead in resolving customer concerns and driving timely payment collections. Use your skills in communication, negotiation, and fast-paced service delivery to support the Collections team and contribute to business success!

Quick Facts

• Work Setup: Onsite

• Shift: Day Shift | Mon–Fri

• Employment Type: Full-time

• Location: Cubao, Quezon City

What You Can Look Forward To

• HMO after 30 days

• Accessible office—commute-friendly location

• Access to free upskilling programs or training platforms

• Fun and exciting engagement activities (team building, monthly bash, wellness programs, and more!)

• Career coaching and mentorship

• Strong, inclusive, and collaborative company culture

What You’ll Be Bringing To The Table

• Solid experience in a Full Function Credit Control role

• A bachelor’s degree in accounting, Finance, or a related field

• Background in car financing or AU campaigns (preferred)

• Proficiency in Excel and general computer literacy

• Strong attention to detail and a solid work ethic

• Exceptional written and verbal communication skills in English

• A team-first attitude and a collaborative mindset

• A customer-focused approach and commitment to service excellence

• A goal-oriented outlook with a proactive problem-solving mindset

What You’ll Be Doing

• Take the lead in managing and reducing aged debtor balances, helping to strengthen our cash flow

• Collaborate with our operations and sales teams to resolve disputes efficiently and constructively.

• Tackle customer queries, disputes, and complaints with professionalism, empathy, and a solution-focused mindset.

• Create and implement tailored payment plans that work for both the client and their customers.

• Handle day-to-day financial tasks like processing payments, receipting, raising credits, and sending invoices.

• Manage banking processes and contribute to smooth, accurate month-end reporting.

• Lend valuable support to the Credit Manager with ad hoc reporting and administrative tasks.

Why Join Us?

Dynamic Business Outsourcing Solutions (DBOS) has been recognized as the 9th Best Place To Work (Small Category). We don’t just offer jobs, we offer a long-term career platform where you can thrive, grow, and be part of meaningful work.

#empoweredwithdbos