Job Description
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Company Equipment, Retirement Plan
Professional Development
Job Training, Professional Development
Read More
Work Setup:
- Schedule: Night Shift / Rotational Shift
Key Responsibilities:
- Monitor and review corporate customer accounts to identify outstanding balances and overdue invoices.
- Conduct follow‑ups with client finance contacts through email or calls to ensure timely payment.
- Investigate and help resolve billing concerns, payment discrepancies, and deduction‑related issues.
- Maintain accurate records of client account activities, collections updates, and payment statuses.
- Coordinate with internal departments to address invoice issues, disputes, or account adjustments.
- Ensure payments received are properly reflected in internal financial systems.
- Prepare basic reports related to aging balances and collection activities.
- Support compliance with company financial policies and standard operating procedures.
Qualifications
- Bachelor's Degree
- At least 2+ years of experience in B2B collections, billing support, or similar finance‑related functions.
- Must have experience working in Business Shared Services, BPO, or multinational finance operations.
- Exposure to ERP or financial systems is an advantage.
- Strong communication and coordination skills when dealing with corporate clients and internal teams.
- Detail‑oriented with the ability to analyze account information and resolve issues efficiently.
- Proficient in Microsoft Excel and basic reporting.