Collection Specialist -WFH

We Search Searchers Staffers Corp; Pateros; Remote; PHP 480,000 - 600,000; Full time

Job summary

We Search Searchers Staffers Corp in the Philippines seeks an experienced collections specialist to manage assigned accounts, resolve overdue balances, and optimize cash flow. The role requires a Bachelor's in Accounting, 3+ years in collections within a multinational context, and strong English communication.

Proficiency in SAP S4 HANA and MS Excel is essential, with ASAp start desirable. You will coordinate with customers and KAMs to obtain payments, implement collection plans, and prepare

Qualifications

• Bachelor's degree in Accounting or related field.
• Minimum 3 years of collection experience in multinational settings.
• Strong analytical and communication abilities.
• Fluent in English.
• Proficient with MS Excel.
• Experience in D2C and offline collections is advantageous.
• Can start ASAP.

Responsibilities

• Monitor and manage assigned accounts to achieve zero overdue and bad debt.
• Contact Customers or Key Account Managers to obtain payment and follow up on promises.
• Coordinate collecting payments, plans, reducing overdue and bad debt exposure with stakeholders.
• Execute collection plan; analyze delinquent balances and follow-up for all late accounts.
• Report disputed/ short paid invoices and coordinate resolutions with stakeholders.
• Perform customer account reconciliation including support to cash application and settlement for D2C customers.
• Prepare weekly/monthly aging reports and collection status updates.
• Support month-end closing and audit requirements.
• Support and develop accounts receivable lean process improvements.

Skills

Analytical skills

Communication skills

Fluent English

MS Excel

Education

Bachelor's degree in Accounting/related

Tools

SAP S4 HANA

Job description

Job Qualifications:

• Bachelor's Degree in Accounting or any related course
• Minimum 3 years experience in collection (preferably in a multi-national company setting
• SAP S4 HANA knowledge is essential
• Strong analytical and communication skills
• Fluent in English
• Good understanding of MS Excel is preferred
• Collections experience in both D2C and offline channels would be advantageous
• Can start ASAP

Job Description:

• Monitor and manage assigned accounts in portfolio to achieve to zero overdue and bad debt.
• Contacting Customers or Key Account Managers in the portfolio to obtain payment, payment commitment, and follow up on payment promises; or claims deduction made by customers.
• Coordinating and following through on collecting payments, collections plans, reducing overdue, bad debt exposure, and other Collections targets, by working closely with various internal and external stakeholders.
• Execution of system established collection plan / protocol.Analyse and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written off.
• Reporting any disputed/ short paid invoices with reasons / disputes and collaborating with the stakeholders to expedite resolution/payment.
• Perform customer account reconciliation including support to cash application team for clearing customer payments and credit items within pre-agreed timeline. This includes settlement reconciliation for all D2C customers.
• Prepare weekly/monthly aging reports and collection status updates
• Support month-end closing and audit requirements
• Support and develop accounts receivable lean process improvements.