Collection Coordinator

Zenith United Electric Corporation; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

Zenith United Electric Corporation is seeking a Collection Coordinator to efficiently handle collection documentations and facilitate timely collections. The role involves monitoring outstanding accounts, communicating with customers, assisting in reconciliations, and overseeing third-party collections. Candidates should be graduates in Accountancy or Finance and have 1-2 years of experience in credit & collection. Strong analytical, communication, and negotiation skills are required for success in this position.

Qualifications

• At least 1-2 years experience in Credit & Collection.

Responsibilities

• Monitors and identifies outstanding accounts for timely collection.
• Communicates regularly with customer representatives.
• Assists accounting in reconciling discrepancies.
• Coordinates with Sales Department on collection problems.
• Ensures timely collection of certificates for EWT deduction.
• Endorses problematic accounts to Collection Manager.
• Oversees third-party collectors’ activities.

Skills

Knowledgeable in credit & collection principles

Analytical thinking

Communication skills (verbal, written, and listening)

Basic computer knowledge (Word, Excel, Powerpoint)

Negotiation skill

Organizing skill

Monitoring skill

Education

Preferably graduate of Accountancy or Finance

Job description

We are looking for a Collection Coordinator to join our team.

Efficiently handles collection documentations and timely scheduling of counter and collection.

Responsibilities

• Monitors and identifies outstanding accounts for countering/collection to ensure timely collection
• Communicates regularly and builds rapport with customer representatives to facilitate collection
• Assists our accounting department in reconciling discrepancies in collection amount and documentation requirements
• Coordinates with Sales Department for collection problems arising from incomplete deliveries, documentations, cost discrepancies, etc.
• Ensures that the certificates for EWT deduction are collected on time
• Endorses problematic accounts to Collection Manager and helps in resolving until final settlement
• Works with superior to oversee the third-party collectors and their activities for proper and timely accomplishment of their assigned collection efforts

Customer Profile and Order Slip Assessment

• Provides customer profile and account feedback in the assessment of Order Slip approval

Credit Group Reporting

• Generates outstanding balance information to the Credit Group for credit limit evaluation
• Provides customer information on outstanding balance and paying habits to the Credit Group

Other Tasks

• Other tasks that may be assigned by the superior and/or top management from time to time

Qualifications

• Preferably graduate of Accountancy or Finance
• At least 1-2 years experience in Credit & Collection

Competencies: (Knowledge, Skills and Abilities)

• Knowledgeable in credit & collection principles
• Analytical thinking
• Communication skills (verbal, written and listening)
• Ability to clearly interpret data and facts
• Keenness to details
• Decision making
• Basic computer knowledge (Word, Excel, Powerpoint)
• Customer focused
• Result focused
• Negotiation skill
• Coordination
• Organizing skill
• Monitoring skill
• Interpersonal skill