Collection Coordinator

Careers at Zenith Group; Manila; On-site; PHP 223,000 - 357,000; Full time

Job summary

A prestigious financial firm in Manila seeks a Collection Coordinator to manage documentation and scheduling for collections. The role involves monitoring outstanding accounts and collaborating with various departments to resolve issues in the collection process. Candidates should have a Bachelor's degree in Accountancy or Finance and at least 1-2 years of experience in Credit & Collection, along with strong analytical and communication skills.

Qualifications

• At least 1-2 years’ experience in Credit & Collection.
• At least 1-2 years’ experience in Credit & Collection.

Responsibilities

• Handle collection documentation and scheduling of counter and collection.
• Monitor outstanding accounts for timely collection.
• Communicate with customer representatives for collection.
• Assist accounting in reconciling collection discrepancies.
• Coordinate with Sales Department for collection problems.
• Endorses problematic accounts to Collection Manager for resolution.
• Oversees third-party collectors for timely completion of collection efforts.
• Provides customer profile and account feedback for Order Slip approval.
• Generates outstanding balance information to Credit Group for credit evaluation.
• Provides customer information on outstanding balance and paying habits to Credit Group.
• Other tasks as assigned by superior.

Skills

Knowledgeable in credit & collection principles

Analytical thinking

Communication skills (verbal, written and listening)

Ability to clearly interpret data and facts

Keenness to details

Decision making

Basic computer knowledge (Word, Excel, Powerpoint)

Customer-focused

Result-focused

Coordination

Interpersonal skill

Education

Bachelor’s degree in Accountancy or Finance

Tools

Excel

Word

PowerPoint

Job description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

We are looking for aCollection Coordinator to join our team.

Efficiently handles collection documentations and timely scheduling of counter and collection.

• Monitors and identifies outstanding accounts for countering/collection to ensure timely collection
• Communicates regularly and builds rapport with customer representatives to facilitate collection
• Assists our accounting department in reconciling discrepancies in collection amount and documentation requirements
• Coordinates with Sales Department for collection problems arising from incomplete deliveries, documentations, cost discrepancies, etc.
• Ensures that the certificates for EWT deduction are collected on time.
• Endorses problematic accounts to Collection Manager and helps in resolving until final settlement
• Works with superior to oversee the third-party collectors and their activities for proper and timely accomplishment of their assigned collection efforts

Provides customer profile and account feedback in the assessment of Order Slip approval.

• Generates outstanding balance information to the Credit Group for credit limit evaluation
• Provides customer information on outstanding balance and paying habits to the Credit Group

Other tasks that may be assigned by the superior and/or top management from time to time.

• Preferably graduate of Accountancy or Finance
• At least 1-2 years’ experience in Credit & Collection

COMPETENCIES: (Knowledge, Skills and Abilities)

• Knowledgeable in credit & collection principles
• Analytical thinking
• Communication skills (verbal, written and listening)
• Ability to clearly interpret data and facts
• Keenness to details
• Decision making
• Basic computer knowledge (Word, Excel, Powerpoint)
• Customer – focused
• Result – focused
• Coordination
• Interpersonal skill