Credit and Collection Analyst/Accountant
Job Description
The Credit and Collections Analyst/Accountant is responsible for managing customer credit, monitoring accounts receivable, and ensuring timely collection of outstanding balances. This role plays a key part in maintaining healthy cash flow while minimizing credit risk and supporting accurate financial reporting.
Responsibilities
- Evaluate and assess customer creditworthiness based on financial data and payment history
- Set up and maintain customer credit limits in accordance with company policies
- Monitor accounts receivable aging and ensure timely collection of outstanding balances
- Follow up on overdue accounts through calls, emails, and formal demand notices
- Investigate and resolve billing discrepancies, disputes, and payment issues
- Prepare and analyze AR reports, aging schedules, and collection performance
- Recommend accounts for credit hold, restructuring, or endorsement to legal collection if necessary
- Coordinate with Sales, Operations, and Accounting teams regarding customer accounts
- Record and reconcile collections, ensuring proper posting in the accounting system
- Assist in month‑end closing related to accounts receivable
- Ensure compliance with company policies, internal controls, and accounting standards
- Maintain complete and accurate documentation for audit purposes
Job Requirements
- Bachelor’s degree in Accountancy, Finance, or related field
- Proven experience in accounts receivable, credit, and collections
- Strong knowledge of accounting principles and credit management practices
- Proficient in Microsoft Excel and accounting/ERP systems
- Strong negotiation and communication skills
- High attention to detail and analytical ability
- Ability to handle difficult collection situations professionally
Preferred Qualifications (Optional)
- CPA is an advantage
- Experience in handling corporate or high‑volume accounts
- Background in distribution, retail, or service industry
- Analytical Thinking
- Negotiation Skills
- Customer Management
- Attention to Detail
- Problem‑Solving
- Integrity and Accountability