Collection Associate.

Recruitify_HR; Taguig; On-site; PHP 550,000 - 750,000; Full time

Job summary

Recruitify_HR is seeking a Collections Manager in Taguig/Metro Manila to oversee the collection process for outstanding payments. You will communicate with customers to resolve issues and negotiate payment plans while maintaining precise records of interactions and activities.

The role requires 5–8 years of experience in finance collections, strong negotiation skills, and the ability to work both independently and within a team in a standard office setting.

Qualifications

• Diploma in Finance or a related field.
• 5–8 years of experience.
• Strong communication and negotiation skills.
• Detail-oriented and organized.
• Ability to work independently and as part of a team.
• Office environment with standard working hours.

Responsibilities

• Manage and oversee the collection process for outstanding payments.
• Communicate with customers to resolve payment issues and negotiate payment plans.
• Maintain accurate records of collections and customer interactions.
• Prepare and present regular reports on collection activities and performance.
• Work closely with other departments to address billing discrepancies and ensure customer satisfaction.

Skills

Strong communication and negotiation

Education

Diploma in Finance or related field

Job description

• Manage and oversee the collection process for outstanding payments.
• Communicate with customers to resolve payment issues and negotiate payment plans.
• Maintain accurate records of collections and customer interactions.
• Prepare and present regular reports on collection activities and performance.
• Work closely with other departments to address billing discrepancies and ensure customer satisfaction.

Description

• Manage and oversee the collection process for outstanding payments.
• Communicate with customers to resolve payment issues and negotiate payment plans.
• Maintain accurate records of collections and customer interactions.
• Prepare and present regular reports on collection activities and performance.
• Work closely with other departments to address billing discrepancies and ensure customer satisfaction.

Requirements

• Educational Qualifications: Diploma in Finance or a related field
• Experience Level: 5–8 years
• Skills and Competencies: Strong communication and negotiation skills
• Qualities and Traits: Detail-oriented and organized
• Responsibilities and Duties: Ability to work independently and as part of a team
• Working Conditions: Office environment with standard working hours