Cloud Platform Operations Engineer

WeConnect Technology (formerly known as Elabram Systems Inc); Taguig; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

WeConnect Technology (formerly known as Elabram Systems Inc) seeks an experienced Cloud Operations Engineer in the Philippines to support Alibaba Cloud platform products, perform health checks, and manage incidents from Manila. You will work with development and product teams to implement changes and optimize costs.

Requirements include 3+ years in cloud operations, English proficiency, and a valid work visa. Familiarity with Linux, Docker, Kubernetes, and monitoring tools is essential.

Qualifications

• Bachelor’s degree or higher in CS/SE/Net/Info Security.
• At least 3 years of cloud operations and maintenance experience.
• Experience in cloud platform operations and maintenance preferred.
• Familiarity with enterprise IT operations standards.
• Must pass interview by Alibaba Cloud O&M manager or hold O&M L3 cert.
• Proficient English communication.
• Must have a valid work visa.

Responsibilities

• Provide technical support for cloud platform products: usage consultation, configuration guidance, issue resolution, and daily maintenance.
• Monitor cloud platform systems to identify risks and ensure stability.
• Troubleshoot and coordinate resources to resolve production incidents and restore operations.
• Perform regular health checks and monitor capacity indicators.
• Manage monitoring alerts, classify issues, and follow incident management procedures.
• Implement approved changes, patches, and configurations per change management.
• Conduct regular backup checks and verify backup effectiveness.
• Collect customer requirements and provide follow-up based on project operations.
• Maintain and update O&M manuals and emergency response plans.
• Prepare regular O&M service reports covering operations, risks, and optimization areas.
• Support go-live activities and testing for cloud platform projects.
• Coordinate with customers to implement cloud change plans.
• Communicate with development, product, and service teams to resolve issues.

Skills

Alibaba Cloud core products

Linux systems (CentOS/Ubuntu)

Docker

Kubernetes (K8s)

Monitoring & logging tools

Networking (TCP/IP, VLAN, OSPF)

Cloud security configuration

Backup & disaster recovery

English communication

Incident management

Education

Bachelor's degree in Computer Science / Software Engineering / Network Engineering / Information Security

3+ years cloud operations experience

O&M certification or Alibaba Cloud O&M interview eligibility

Valid work visa

Tools

Alibaba Cloud

ECS

RDS

SLB

Redis

OSS

Docker

Kubernetes

Nginx

MySQL

Prometheus

Grafana

Zabbix

ELK

Job description

WeConnect Technology (formerly known as Elabram Systems Inc) seeks an experienced Cloud Operations Engineer in the Philippines to support Alibaba Cloud platform products, perform health checks, and manage incidents from Manila. You will work with development and product teams to implement changes and optimize costs.

Requirements include 3+ years in cloud operations, English proficiency, and a valid work visa. Familiarity with Linux, Docker, Kubernetes, and monitoring tools is essential.