Cloud Platform Ops & Reliability Engineer

WeConnect Technology Philippines Inc.

Taguig

On-site

PHP 600,000 - 1,000,000

Full time

4 days ago

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Job summary

WeConnect Technology Philippines Inc. is seeking a cloud operations specialist in Taguig to provide technical support, monitor systems, troubleshoot incidents, and perform regular health checks for Alibaba Cloud core products.

The role requires 3+ years in cloud operations, a Diploma or Bachelor’s in CS/SE/Network/Info Security, and strong English communication skills. Responsibilities include change management, backup verification, collaboration with development and service teams, and

Qualifications

;Diploma or Bachelor's degree in Computer Science, Software Engineering, Network Engineering, Information Security, or related field.
;At least 3 years of cloud operations and maintenance experience.
;Experience in cloud platform operations and maintenance preferred.
;Familiarity with enterprise IT operations and maintenance processes and standards.
;English communication proficiency; valid work visa.

Responsibilities

Provide technical support for cloud platform products, including usage consultation, configuration guidance, issue resolution, and daily maintenance.
Monitor and inspect cloud platform systems to identify potential operational risks and ensure system stability.
Troubleshoot and coordinate resources to quickly identify and resolve production incidents and restore normal platform operations.
Perform regular cloud platform and resource health checks, including monitoring key capacity indicators and identifying potential risks in advance.
Manage monitoring alerts by analyzing alert information, classifying issues, and following incident and problem management procedures.
Implement cloud platform configuration changes, software updates, patches, and other approved changes in accordance with change management procedures.