Cloud Operations Engineer: Stability, Incidents & Automation

WeConnect Technology (formerly known as Elabram Systems Inc); Taguig; Presencial; PHP 700 000 - 1 100 000; Tempo integral

Resumo da oferta

WeConnect Technology, a technology solutions provider, seeks an experienced cloud operations professional to support Alibaba Cloud core products and maintain platform stability. You will monitor systems, troubleshoot incidents, perform health checks, and collaborate with customers and internal teams to implement changes and improvements.

The role requires English proficiency, a valid work visa, and at least 3 years in cloud operations.

Qualificações

• Diploma, Bachelor's degree, or above in Computer Science, Software Engineering, Network Engineering, Information Security, or related field.
• At least 3 years of cloud operations and maintenance experience.
• Experience in cloud platform operations and maintenance preferred.
• Familiarity with enterprise IT operations and standards.
• Must pass interview with Alibaba Cloud O&M manager or hold O&M L3 certification.
• Proficient English communication.
• Must hold a valid work visa.

Responsabilidades

• Provide technical support for cloud platform products, including usage consultation and issue resolution.
• Monitor and inspect cloud platform systems for stability and risk prevention.
• Troubleshoot incidents and coordinate resources to restore operations.
• Conduct regular health checks and monitor capacity indicators.
• Manage monitoring alerts and follow incident and problem management procedures.
• Implement configuration changes, updates, patches per change management.
• Perform regular backup checks and verify backup effectiveness.
• Collect customer requirements and provide follow-up based on operations.
• Maintain and update O&M manuals and emergency response plans.
• Prepare regular O&M service reports on operations and risks.
• Support cloud platform testing and go-live activities.
• Collaborate with customer to implement change plans.
• Coordinate with development, product, and cloud provider teams for issue resolution.

Conhecimentos

Alibaba Cloud

ECS

RDS

SLB

Redis

OSS

Linux (CentOS/Ubuntu)

Shell scripting

Docker

Kubernetes (K8s)

Prometheus

Grafana

Zabbix

ELK

Nginx

MySQL

TCP/IP

VLAN

OSPF

Formação académica

Bachelor's degree in Computer Science

Information Security

Networking/IT operations

Ferramentas

Docker

Kubernetes

Prometheus

Grafana

Zabbix

ELK

Nginx

MySQL

Descrição da oferta de emprego

WeConnect Technology, a technology solutions provider, seeks an experienced cloud operations professional to support Alibaba Cloud core products and maintain platform stability. You will monitor systems, troubleshoot incidents, perform health checks, and collaborate with customers and internal teams to implement changes and improvements.

The role requires English proficiency, a valid work visa, and at least 3 years in cloud operations.