Clinical & Product Specialist

Basemed Kare, Inc.; Manila; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

Flexible Hours

Professional Development

Job summary

A healthcare product company in Manila is seeking a Clinical & Product Specialist to bridge clinical expertise and product knowledge. You will conduct training, provide customer support, and collaborate with sales. Candidates should have a bachelor's degree in a relevant field and clinical experience. This role offers a full-time position with opportunities for professional development.

Qualifications

• 1-2 years of clinical experience in a hospital or laboratory setting preferred.
• Ability to travel for fieldwork and client visits.
• Familiarity in operations settings and medical devices is a plus.

Responsibilities

• Conduct product demonstrations and training sessions for healthcare providers.
• Provide post-sales support and address client concerns.
• Collaborate with sales and marketing teams on product strategies.

Skills

Product demonstrations

Customer support

Organizational skills

Interpersonal abilities

Proficiency in Microsoft Office

Education

Bachelor's degree in Medical Technology, Health Sciences, Nursing, or related field

Tools

CRM tools

Job description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Vacation Leave

Work-Life Balance

Flexible Hours

The Clinical & Product Specialist serves as a bridge between clinical expertise and product knowledge, supporting healthcare professionals in the effective use of medical devices or diagnostic tools. This role combines technical training, product promotion, and customer support to ensure optimal patient outcomes and client satisfaction.

• Conduct product demonstrations, workshops, and training sessions for healthcare providers
• Conduct clinical support during product evaluations, cases and workshop/training.
• Provide post-sales support, address client concerns, and ensure high customer satisfaction.
• Collaborate with sales and marketing teams to develop product strategies
• Address customer inquiries and troubleshoot product-related issues
• Monitor product performance and gather feedback for continuous improvement
• Stay updated on industry trends, competitor products, and regulatory changes
• Assist in developing clinical documentation and educational materials
• Bachelor’s degree in Medical Technology, Health Sciences, Nursing, or related field
• Clinical experience in a hospital or laboratory setting (1–2 years preferred)
• Ability to travel for fieldwork and client visits
• Familiarity in operations settings and medical devices is a plus
• Detail-oriented with excellent organizational skills
• Customer-focused with strong interpersonal abilities
• Proficient in Microsoft Office and CRM tools
• Capable of working independently and in cross-functional teams

Working Location

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