Clinic Receptionist: Patient Experience & Scheduling

Pain Specialist and Wellness Center; Angeles; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives and bonuses

Paid training

Service Incentive Leave (SIL)

Holiday pay

Government-mandated benefits (SSS,Phil

Job summary

Pain Specialist and Wellness Center is seeking a friendly, organized Clinic Receptionist to greet patients, manage appointments, answer inquiries, and provide essential administrative support for smooth clinic operations. The role emphasizes patient experience and accurate record-keeping.

Ideal candidates have a bachelor's or associate degree, strong communication skills, proficiency in Microsoft Office, and a professional, courteous demeanor.

Qualifications

• Bachelor's or Associate degree completed.
• Experience as a receptionist, customer service representative, or admin assistant is an advantage.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficient in Microsoft Office applications.
• Organized, detail-oriented and able to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Willing to undergo training.

Responsibilities

• Greet patients and visitors in a professional and courteous manner.
• Schedule, confirm, and manage patient appointments.
• Answer phone calls, emails, social media messages, and other inquiries.
• Register new patients and update patient records accurately.
• Process payments and issue official receipts.
• Coordinate patient schedules with therapists and clinic staff.
• Maintain the reception area cleanliness and organization.
• Monitor office and reception supplies.
• Ensure confidentiality of patient information.

Skills

Customer service

Communication skills

Multitasking

Office software

Education

Bachelor's degree

Associate degree

Tools

Microsoft Office

Job description

Pain Specialist and Wellness Center is seeking a friendly, organized Clinic Receptionist to greet patients, manage appointments, answer inquiries, and provide essential administrative support for smooth clinic operations. The role emphasizes patient experience and accurate record-keeping.

Ideal candidates have a bachelor's or associate degree, strong communication skills, proficiency in Microsoft Office, and a professional, courteous demeanor.