CLINIC RECEPTIONIST

Pain Specialist and Wellness Center; Angeles; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives and bonuses

Paid training

Service Incentive Leave (SIL)

Holiday pay

Government-mandated benefits (SSS,Phil

Job summary

Pain Specialist and Wellness Center is seeking a friendly, organized Clinic Receptionist to greet patients, manage appointments, answer inquiries, and provide essential administrative support for smooth clinic operations. The role emphasizes patient experience and accurate record-keeping.

Ideal candidates have a bachelor's or associate degree, strong communication skills, proficiency in Microsoft Office, and a professional, courteous demeanor.

Qualifications

• Bachelor's or Associate degree completed.
• Experience as a receptionist, customer service representative, or admin assistant is an advantage.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficient in Microsoft Office applications.
• Organized, detail-oriented and able to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Willing to undergo training.

Responsibilities

• Greet patients and visitors in a professional and courteous manner.
• Schedule, confirm, and manage patient appointments.
• Answer phone calls, emails, social media messages, and other inquiries.
• Register new patients and update patient records accurately.
• Process payments and issue official receipts.
• Coordinate patient schedules with therapists and clinic staff.
• Maintain the reception area cleanliness and organization.
• Monitor office and reception supplies.
• Ensure confidentiality of patient information.

Skills

Customer service

Communication skills

Multitasking

Office software

Education

Bachelor's degree

Associate degree

Tools

Microsoft Office

Job description

About the role

We are seeking a friendly, organized, and customer-oriented Clinic Receptionist to serve as the first point of contact for our patients. The successful candidate will be responsible for greeting patients, managing appointments, answering inquiries, processing payments, and providing administrative support to ensure smooth clinic operations and an outstanding patient experience.

Key responsibilities

• Welcome and assist patients, visitors, and clients in a professional and courteous manner.
• Schedule, confirm, and manage patient appointments.
• Answer phone calls, emails, social media messages, and other patient inquiries.
• Register new patients and update patient records accurately.
• Process payments and issue official receipts.
• Coordinate patient schedules with Physical Therapists and clinic staff.
• Maintain the cleanliness and organization of the reception area.
• Monitor office and reception supplies.
• Ensure confidentiality of patient information and clinic records.
• Perform general administrative and clerical duties as assigned.

About you

• Graduate of any Bachelor's degree or Associate degree.
• Previous experience as a receptionist, customer service representative, or administrative assistant is an advantage.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Computer literate, with proficiency in Microsoft Office applications.
• Organized, detail-oriented, and able to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Willing to undergo training.

Benefits

• Competitive salary
• Performance incentives and bonuses
• Paid training
• Service Incentive Leave (SIL)
• Holiday pay
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• Career growth opportunities

About us

Pain Specialist and Wellness Center is committed to creating a welcoming experience while supporting quality healthcare.