About the role
Clinic Manager cum Receptionist at Best Smile Dental Clinic. Oversee daily clinic operations and ensure smooth workflow, managing appointment bookings, patient registration and enquiries while providing friendly and professional customer service to patients.
Key responsibilities
- Oversee daily clinic operations and ensure smooth workflow.
- Manage appointment bookings, patient registration and enquiries.
- Provide friendly and professional customer service to patients.
- Coordinate staff schedules and assist with staff supervision.
- Handle cashiering, billing, payment collection and basic administrative duties.
- Maintain accurate patient records and clinic documentation.
- Monitor clinic supplies, inventory and general housekeeping.
- Support the dentist and dental team to ensure efficient clinic operations.
- Help improve patient satisfaction and achieve clinic performance targets.
About you
- Minimum GCE O-Level qualification.
- Mandarin-speaking ability is required to communicate with Mandarin-speaking patients.
- Dental clinic working experience is preferred.
- Previous experience in clinic administration, customer service or team supervision is an advantage.
- Good communication, organisational and problem-solving skills.
- Responsible, service-oriented and able to work independently.
- Comfortable handling multiple tasks in a fast-paced environment.
Benefits
- Competitive basic salary, commensurate with experience.
- Attractive performance bonuses.
- Additional incentives based on clinic performance and agreed targets.
- Opportunities for career development and progression.
- Supportive working environment.
About us
Best Smile Dental Clinic is located 5 minutes' walk from Kallang MRT.