Customer Service Specialist — Multi-Shift Support

Risewave Consulting Inc.; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service firm in Metro Manila is seeking a Customer Service Representative. This role involves providing excellent support, ensuring high-quality interactions, and resolving inquiries efficiently. Candidates should have at least 1 year of experience in financial, healthcare, or insurance sectors, and possess strong communication skills. Willingness to work various shifts, including holidays, is required.

Qualifications

• At least 1 year experience in financial, healthcare, or insurance sectors.
• Strong verbal and written communication skills.
• Willingness to work shifting schedules and holidays.

Responsibilities

• Provide excellent customer service support.
• Ensure high-quality interactions with customers.
• Resolve customer inquiries in a timely manner.

Skills

Customer-focused mindset

Problem-solving abilities

Strong communication skills

Professional attitude

Adaptability

Education

College undergraduate or graduate

Job description

A customer service firm in Metro Manila is seeking a Customer Service Representative. This role involves providing excellent support, ensuring high-quality interactions, and resolving inquiries efficiently. Candidates should have at least 1 year of experience in financial, healthcare, or insurance sectors, and possess strong communication skills. Willingness to work various shifts, including holidays, is required.