Client Success & Technical Accounts Specialist

Deployed Philippines Inc.; Metro Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

Deployed Philippines Inc. is seeking a detail‑oriented administrator to support customers after purchase.

You will set up accounts, enter orders, and communicate delivery plans through the Admin portal while keeping stakeholders informed. You will handle customer tickets in Jira, assist with training on TrackIt, coordinate hardware installations, and help manage RUC and EODDATA tasks, delivering high levels of service.

Qualifications

• 2+ years experience in admin, customer service, and sales support
• Experience taking calls from CEOs/executives
• High level of attention to detail and communication
• Technical understanding preferred but not required

Responsibilities

• Set up new customer accounts in the Admin portal
• Input orders into Admin portal
• Communicate delivery plans to customers
• Enter vehicle information into Admin portal
• Load NZTA vehicle data into system
• Configure new account to match customers business and requirements
• Setup new users for customer
• Assist new customer by loading addresses, products and other masterfile information
• Ensure communication channels are kept open and all stakeholders are kept in the loop

Skills

Attention to detail

Communication

Customer service

Sales support

Technical familiarity

Tools

Jira

TrackIt

Job description

Deployed Philippines Inc. is seeking a detail‑oriented administrator to support customers after purchase.

You will set up accounts, enter orders, and communicate delivery plans through the Admin portal while keeping stakeholders informed. You will handle customer tickets in Jira, assist with training on TrackIt, coordinate hardware installations, and help manage RUC and EODDATA tasks, delivering high levels of service.