Client Success & Sales Admin Specialist

SG Quest Pte Ltd; Manila; On-site; PHP 250,000 - 420,000; Full time

Job summary

SG Quest Pte Ltd is seeking a customer service professional to join our team in Manila. You will respond to client inquiries, communicate clearly, and provide timely updates while coordinating with internal teams.

The role emphasizes strong service orientation, the ability to handle multiple tasks, and meticulous record-keeping to ensure consistent client satisfaction across interactions.

Qualifications

• Strong customer service skills.
• Good verbal and written communication skills.
• Ability to manage multiple tasks and priorities.
• Ability to follow up consistently and provide timely client updates.
• A professional, organised, and client-focused approach.

Responsibilities

• Respond to client enquiries in a professional and timely manner.
• Communicate information clearly across customer interactions and internal coordination.
• Follow up on client requests, concerns, and outstanding actions.
• Provide clients with accurate updates on the progress of their enquiries.
• Manage multiple customer service tasks while maintaining attention to detail.
• Record relevant client information and follow established service procedures.

Skills

Strong customer service skills

Good verbal and written communication

Ability to manage multiple tasks and (

Job description

SG Quest Pte Ltd is seeking a customer service professional to join our team in Manila. You will respond to client inquiries, communicate clearly, and provide timely updates while coordinating with internal teams.

The role emphasizes strong service orientation, the ability to handle multiple tasks, and meticulous record-keeping to ensure consistent client satisfaction across interactions.