Client-Focused Admin & Quality Support Associate

Aitomic Jobs; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

SGS in Makati City, Philippines seeks an Administrative and Customer Excellence Support (ACES) Associate. Core duties include managing job orders, records, samples, generating inspection/test reports, and handling invoicing, PR/PO processing, and related documentation.

The role emphasizes accuracy, timely communication with clients, and adherence to QHSEE policies, with on-site work arrangement. Requirements include a 4-year degree, 1 year admin/customer service experience, MS Office

Qualifications

• Graduate of any 4-year course.
• At least 1 year work experience related to admin and customer service support.
• Must be computer literate on MS Office.
• Typing/encoding skills of 45 words/min.
• Language proficient in English, Filipino and Visayan.

Responsibilities

• Job Order/Records/Sample management and inspection/test report generation.
• Invoice sending and dispatching; PR/PO processing and monitoring for office/operational needs.
• Receiving: handling incoming samples and ensuring proper storage and documentation.
• Maintain records and KPI monitoring, support QHSEE policies and documentation.

Skills

Typing 45 wpm

Attention to detail

MS Office literacy

Education

BS Lab Tech or Chem Tech

Tools

MS Office

Job description

SGS in Makati City, Philippines seeks an Administrative and Customer Excellence Support (ACES) Associate. Core duties include managing job orders, records, samples, generating inspection/test reports, and handling invoicing, PR/PO processing, and related documentation.

The role emphasizes accuracy, timely communication with clients, and adherence to QHSEE policies, with on-site work arrangement. Requirements include a 4-year degree, 1 year admin/customer service experience, MS Office