Customer Success & Sales Specialist

Acquire Intelligence; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO coverage for you and your family

Epic yearly kick-off parties with car

Value Awards recognition

Internal promotions and career growth

14th Month Pay after 5 years

Referral incentives

12 vacation leaves

12 sick leaves

1 birthday leave

Job summary

Acquire Intelligence is a global outsourcer seeking a Customer Service and Sales Specialist to engage with potential and existing customers, provide product information, resolve inquiries, and verify account details.

You should have excellent English, thrive under tight SLAs, and stay professional while contributing to a fast-paced team. We offer competitive benefits and opportunities for growth in Manila.

Qualifications

• Excellent English language communication skills.
• Ability to work under pressure within tight SLAs.
• Strong accountability on agreed KPIs.
• A high level of PC competence and typing skill.
• Flexibility to extend occasionally when required to clear the pipeline.
• Demonstrated capacity to work effectively within a team.
• Willing and able to maintain an appropriate standard of professionalism.

Responsibilities

• Process New Business and Trade Up Applications
• Provide product information
• Account maintenance
• Answer payment enquiries
• Perform outbound calls if necessary

Skills

English communication

Work under pressure

KPIs accountability

PC competence

Typing skills

Team player

Professionalism

Job description

Acquire Intelligence is a global outsourcer seeking a Customer Service and Sales Specialist to engage with potential and existing customers, provide product information, resolve inquiries, and verify account details.

You should have excellent English, thrive under tight SLAs, and stay professional while contributing to a fast-paced team. We offer competitive benefits and opportunities for growth in Manila.