Client Success & Revenue Growth Executive

RecruitGo Careers; Quezon City; Presencial; PHP 483.000 - 579.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary package: USD 750/month

Operations hours: 8:00 am - 6:00 PM (S

Equipments: Candidate own equipment

Diverse challenges

Team collaboration

Inclusivity

Descripción de la vacante

RecruitGo Careers is seeking a Sales & Client Success Executive to act as the main liaison to clients, build relationships, and advocate on their behalf. You will recommend services, ensure satisfaction, and help clients realize value from our offerings across ongoing support and updates.

The role involves managing service requests, coordinating with internal teams, and leading CRM activities. A Bachelor’s degree and 2+ years in a related field are preferred, with strong communication and

Formación

• At least 2 years of meaningful experience in client success, account management, strategic consulting, or a similar role within a related industry.
• With B2B Sales experience.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Strong verbal and written communication skills, with excellent project management and organizational abilities.
• Experience with accounting and bookkeeping technology is preferred.
• Solid understanding of accounting principles and concepts.

Responsabilidades

• Attend and manage client service requests and enquiries on our services and work with the relevant teams to follow through on cases.
• Provide support to client via call, text and email.
• Assist in preparing content for newsletters and email blasts to list of contacts.
• Provide regular client success review meetings with client and drive through any service improvements.
• Provide clients with updates related to product changes (i.e. new versions or features) ensuring clients are updated on service engaged.
• Maintain strong working relationships with clients and acting as their advocate within the company to ensure best in class service whilst maintaining the appropriate company policies and processes.
• Recording client feedback and suggestions and ensuring they are escalated to the respective teams and ensuring these are attended to.
• Handle sales presentations in person and online.
• Follow-up on sales lead and maintaining CRM database.
• Preparing and sending quotes, proposals and engagement contracts.
• Conduct product knowledge briefings for other teams.
• Represent the organisation in partner and client facing events, online and offline as required.
• Maintain Xero certification status throughout employment and participate in all in-house and external trainings.
• Provide Xero and/or admin support/training to clients as and when needed.
• Assist the management support team and any other tasks that may be allocated by supervisor/direct reporting officer from time to time.

Conocimientos

Client success

B2B sales

Account management

Project management

Communication skills

Educación

Bachelor's degree in Business Administration, Marketing

Herramientas

Xero

Descripción del empleo

RecruitGo Careers is seeking a Sales & Client Success Executive to act as the main liaison to clients, build relationships, and advocate on their behalf. You will recommend services, ensure satisfaction, and help clients realize value from our offerings across ongoing support and updates.

The role involves managing service requests, coordinating with internal teams, and leading CRM activities. A Bachelor’s degree and 2+ years in a related field are preferred, with strong communication and