Client Relations Lead – CRM & Client Success

MissionHires; Philippines; On-site; PHP 673,367 - 806,560; Full time

Job summary

MissionHires is looking for a Client Relations Manager to act as the main contact between clients and the internal team. This role requires excellent communication and organizational skills, along with the ability to manage multiple client relationships effectively.

The ideal candidate will have a proven track record in client relations and account management, with a focus on delivering an outstanding client experience while mentoring CRM specialists.

Qualifications

• Proven experience in client relations, account management, or recruitment coordination.
• Strong organizational and multitasking skills, with attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the primary escalation point for clients managed by the CRM Specialists.
• Build and maintain strong, long-term client relationships.
• Collaborate with internal teams to meet client needs.

Skills

Client relations

Organizational skills

Communication skills

Multitasking

Tools

CRM tools

Google Meet

Zoom

Job description

MissionHires is looking for a Client Relations Manager to act as the main contact between clients and the internal team. This role requires excellent communication and organizational skills, along with the ability to manage multiple client relationships effectively.

The ideal candidate will have a proven track record in client relations and account management, with a focus on delivering an outstanding client experience while mentoring CRM specialists.