Client Success & Relations Specialist

Genius Manager Education Inc.; San Juan; On-site; PHP 350,000 - 520,000; Full time

Job summary

Genius Manager Education Inc. in San Juan City, Metro Manila, is seeking a Client Relations Officer who will be the primary contact for clients, handling enquiries and requests with professionalism.

You will maintain client records, process orders, coordinate with internal teams, and support sales with documentation while upholding high service standards. This role offers an opportunity to impact client experience directly and contribute to the efficiency of business operations, with room to

Qualifications

• Proven experience in client relations or customer service roles.
• Excellent written and verbal communication.
• Strong organizational and multitasking abilities.

Responsibilities

• Be the main point of contact for clients via telephone, email, and other channels.
• Maintain accurate client records and databases.
• Process client orders and administrative documentation with accuracy.
• Coordinate with internal teams to resolve client issues and ensure timely delivery of services or products.
• Build and nurture strong client relationships through regular communication.

Skills

Client relations

Customer service

Communication skills

Organizational skills

CRM tools

Tools

CRM software

Job description

Genius Manager Education Inc. in San Juan City, Metro Manila, is seeking a Client Relations Officer who will be the primary contact for clients, handling enquiries and requests with professionalism.

You will maintain client records, process orders, coordinate with internal teams, and support sales with documentation while upholding high service standards. This role offers an opportunity to impact client experience directly and contribute to the efficiency of business operations, with room to