Client Success Advocate

Digital Room (Philippines) , Inc.; Mandaluyong; Presencial; PHP 240.000 - 360.000; Jornada completa

Descripción de la vacante

Digital Room (Philippines) , Inc. in Metro Manila seeks a proactive Customer Service Representative to connect with clients, deliver outstanding service and build loyal relationships that drive the business forward.

You will identify customer needs, address concerns proactively, and aim to resolve issues on first contact while staying informed on product updates and company news to support a growing client base.

Responsabilidades

• Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.
• Create a genuine connection with our customers and identify customer concerns and needs proactively.
• Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.
• Provide feedback and help escal…? (Keep as original)
• Stay up to date on all relevant company and product updates and information

Descripción del empleo

Digital Room (Philippines) , Inc. in Metro Manila seeks a proactive Customer Service Representative to connect with clients, deliver outstanding service and build loyal relationships that drive the business forward.

You will identify customer needs, address concerns proactively, and aim to resolve issues on first contact while staying informed on product updates and company news to support a growing client base.