Client Success & Accounts Leader

AIA Shared Services; Makati; Hybrid; PHP 360,000 - 540,000; Full time

Job summary

MediCard Phils., Inc. in Makati seeks a Client Management Specialist (Assistant Supervisor/Team Leader) to drive client satisfaction and revenue by nurturing key accounts and intermediaries.

This role acts as the main interface, guiding accounts with proactive service, advice, and collaboration across channels. You will identify growth opportunities, lead account development strategies, support day-to-day account management, and help acquire new business while ensuring service excellence in a

Responsibilities

• Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base or intermediary.
• Develop strategies and goals for the development and management of assigned accounts in collaboration with relevant channels.
• Serve as the primary interface for the accounts and provide day-to-day support, service and advice as appropriate.
• Identify, develop and close new sales opportunities by creating demand and awareness of AIA's products among existing accounts.
• May be involved in the acquisition of new accounts.

Job description

MediCard Phils., Inc. in Makati seeks a Client Management Specialist (Assistant Supervisor/Team Leader) to drive client satisfaction and revenue by nurturing key accounts and intermediaries.

This role acts as the main interface, guiding accounts with proactive service, advice, and collaboration across channels. You will identify growth opportunities, lead account development strategies, support day-to-day account management, and help acquire new business while ensuring service excellence in a