Client Management Specialist (Assistant Supervisor/Team Leader role)

Hammerjack Pty Ltd; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

MediCard Phils., Inc. is seeking assertive, dynamic and energetic individuals to fill up the vacancy. The role focuses on building and maintaining long‑term relationships with defined customer bases and intermediaries to drive satisfaction and revenue.

You will serve as the primary interface for accounts, provide day‑to‑day support, and advise on MediCard products. You may identify, develop and close new sales opportunities and participate in acquiring new accounts to grow the business.

Qualifications

• Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base or intermediary.
• Develop strategies and goals for the development and management of assigned accounts in collaboration with relevant channels.
• Serve as the primary interface for the accounts and provide day-to-day support, service and advice as appropriate.
• May identify, develop and close new sales opportunities by creating demand and awareness of MediCard's products among existing accounts.
• May be involved in the acquisition of new accounts.

Responsibilities

• Build and maintain long-term relationships with defined customer bases or intermediaries.
• Serve as the primary interface for assigned accounts with day-to-day support.
• Identify and close new sales opportunities by creating demand for MediCard products.
• Assist in acquiring new accounts to expand the customer base.

Skills

Relationship management

Account management

Sales

New business development

Job description

MediCard Phils., Inc.is one of the country's leading HMOand the only HMOfounded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCardnow boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCardis currentlylooking for assertive, dynamic and energetic individuals to fill up the following vacancy:

• Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base (e.g. high net worth individuals) or intermediary (e.g. brokers). Develop strategies and goals for the development and management of assigned accounts in collaboration with relevant channels
• Serve as the primary interface for the accounts and provide day-to-day support, service and advice as appropriate
• May identify, develop and close new sales opportunities by creating demand and awareness of AIA's products among existing accounts
• May be involved in the acquisition of new accounts