Client Servicing Manager

Toplis Solutions, Inc.; Manila; On-site; PHP 500,000 - 800,000; Full time

Job summary

Toplis Solutions, Inc. is seeking a Client Servicing Manager to oversee client accounts and ensure high-quality service delivery in Manila. You will maintain strong client relationships, guide project execution, address concerns, and support account retention and growth.

The role also involves managing accounts receivable and coordinating with internal teams to meet client expectations, driving client satisfaction and revenue performance for the organization.

Responsibilities

• Manage client accounts
• Ensure excellent service delivery
• Maintain strong relationships with clients
• Oversee project execution
• Resolve client concerns
• Support account retention and growth
• Manage accounts receivable

Job description

The Client Servicing Manager is responsible for managing client accounts, ensuring excellent service delivery, and maintaining strong relationships. The role oversees project execution, resolves client concerns, supports account retention and growth, and manages accounts receivable.

Key responsibilities

• Manage client accounts
• Ensure excellent service delivery
• Maintain strong relationships with clients
• Oversee project execution
• Resolve client concerns
• Support account retention and growth
• Manage accounts receivable