Client Services & Scheduling Specialist

Fixi Group Philippines, Inc.; Laguna; On-site; PHP 200,880 - 256,680; Full time

Benefits offered by this job

HMO

Job summary

Fixi Group Philippines, Inc. is seeking a friendly receptionist to welcome clients and manage front-desk operations in Laguna. You will handle inquiries, schedule appointments, and coordinate with clinic staff to ensure a smooth client experience.

Responsibilities include processing payments (cash and card), maintaining accurate client records, and providing excellent customer service to every visitor and patient.

Qualifications

• 1-2 years experience as a receptionist.
• Experience handling card payments.

Responsibilities

• Welcome and assist clients in a warm, professional, and friendly manner.
• Answer phone calls, respond to inquiries, and schedule client appointments.
• Check clients in and out while ensuring a smooth reception process.
• Process cash, card, and other payment transactions accurately.
• Maintain client records and update appointment schedules.
• Coordinate with therapists, nurses, and clinic staff regarding appointments and client concerns.

Skills

Customer service

Communication skills

Attention to detail

Tools

Card payment systems

Job description

Fixi Group Philippines, Inc. is seeking a friendly receptionist to welcome clients and manage front-desk operations in Laguna. You will handle inquiries, schedule appointments, and coordinate with clinic staff to ensure a smooth client experience.

Responsibilities include processing payments (cash and card), maintaining accurate client records, and providing excellent customer service to every visitor and patient.