Client Services Pro: CRM & VoIP Administrator

enablesGROUP; Metro Manila; Hybrid; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Health and life insurance from Day 1

19 leave credits

Career advancement with reviews

Company laptop

Office location in Pasig

Profit-sharing after 5 years

In-house learning & development with a

Job summary

enablesGROUP in Ortigas, Pasig, PH, is hiring a Client Services Administrator (CRM & VoIP). You will manage inbound calls, handle emails, support daily office operations, and maintain CRM records as the first point of contact for clients and visitors.

The role requires excellent English, strong administration and customer service skills, and a willingness to learn new systems. We offer Day-1 health and life insurance, 19 leave credits, a company laptop, hybrid onsite work, and clear

Qualifications

• Previous experience in Real Estate, Reception, Front Desk, Administration, Customer Service, or a similar role.
• Excellent verbal and written English communication skills.
• Clear, professional phone manner.
• Strong vocabulary and ability to communicate professionally with clients and stakeholders.
• High level of computer literacy and ability to learn new software quickly.
• Experience using CRM platforms or similar business systems.
• Strong organizational skills with attention to detail.
• Ability to multitask and work independently in a fast-paced environment.
• Real Estate experience is highly preferred.
• Receptionist / Front Desk experience is highly preferred.
• Strong Customer Service experience is highly preferred.
• Amenable to full-time onsite work.

Responsibilities

• Answer and manage inbound phone calls professionally through a VoIP phone system.
• Monitor and communicate through office camera and display systems connected to the reception area.
• Serve as the first point of contact for clients, visitors, and internal staff.
• Manage incoming and outgoing emails in a timely and professional manner.
• Maintain accurate records within CRM and business management systems.
• Provide general administrative support to various departments as required.
• Create, edit, and maintain business documents, presentations, and spreadsheets.
• Assist with reports, presentations, and marketing materials when needed.
• Schedule appointments, meetings, and coordinate office communications.
• Ensure all client interactions are handled with professionalism and attention to detail.
• Prepare & Issue Agency Agreements through e-signature program
• Create marketing campaign invoices
• Arrange signboards, review property descriptions, arrange photography and floor plans
• Draft settlement statement and liaise with accounts

Skills

Real Estate

Front Desk

Administration

Customer Service

CRM systems

English communication

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Email management

CRM systems

Canva

Job description

enablesGROUP in Ortigas, Pasig, PH, is hiring a Client Services Administrator (CRM & VoIP). You will manage inbound calls, handle emails, support daily office operations, and maintain CRM records as the first point of contact for clients and visitors.

The role requires excellent English, strong administration and customer service skills, and a willingness to learn new systems. We offer Day-1 health and life insurance, 19 leave credits, a company laptop, hybrid onsite work, and clear