Client Support & Workflow Coordinator (On-site)

AceOutsource Solutions; Laguna; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading BPO company in Laguna is seeking a highly organized Client Support & Workflow Coordinator. You will manage client communications, maintain CRM records, and organize workflows. The ideal candidate has 1-3 years of experience in administrative roles, strong communication skills, and proficiency in Google Workspace. This full-time position offers competitive compensation of ₱20-25K monthly.

Qualifications

• 1-3 years of experience in administrative or office support roles.
• Strong written and verbal communication skills.
• High attention to detail and strong organizational habits.
• Proficient in Google Workspace and file-sharing platforms.

Responsibilities

• Manage and respond to client and lead inquiries via email and phone.
• Maintain and update CRM with notes, documents, and task assignments.
• Create and organize client folders in Dropbox.
• Coordinate sponsored and education workflows and follow-ups.

Skills

Client communication

CRM tools

Google Workspace

Organizational skills

Education

Bachelor's degree

Tools

Dropbox

Gmail

Google Sheets

Job description

Client Support & Workflow Coordinator (On-site)

AceOutsource Solutions

Urgent ₱20-25K [Monthly] On-site - Laguna 1-3 Yrs Exp Bachelor Full-time

Job Description

Job Description:

• We are looking for a highly organized and proactive Client Support & Workflow Coordinator to assist with day-to-day administrative operations, client communication, and internal workflow support. This role is central to managing client files, CRM updates, and maintaining smooth communication between clients and case managers.

Key Responsibilities:

• Manage and respond to client and lead inquiries via email and phone
• Maintain and update CRM with notes, documents, and task assignments
• Create and organize client folders in Dropbox
• Coordinate sponsored and education workflows and follow-ups
• Submit client details to job banks and track responsesAssist with scheduling updates and forwarding relevant documents internally

Requirements:

• 1–3 years of experience in administrative or office support roles
• Strong written and verbal communication skills
• High attention to detail and strong organizational habits
• Experience with email handling, data entry, and CRM tools
• Proficient in Google Workspace (Docs, Sheets, Gmail) and file-sharing platforms (Dropbox, Drive)
• Ability to handle multiple tasks and prioritize efficiently
• Customer service or client-facing experience

CRM Communication Skills Written and Verbal Communication Skills Organizational Skills Reports Coordination Skills Interpersonal Skills Attention to Details

Working Location

BPO Full Service / Seat Lease Services / Recruitme