Client Service Associate

BDO Unibank; Cauayan; On-site; PHP 223,200 - 334,800; Full time

Job summary

BDO Unibank is looking for a Client Service Associate in Cauayan. This role involves providing accurate and timely processing of various banking transactions, ensuring compliance with bank standards.

The ideal candidate should possess a Bachelor’s degree relevant to the job, with an emphasis on effective communication. Fresh graduates are welcome to apply, and the position requires onsite work.

Qualifications

• Required to communicate clearly and effectively.
• Preferably at least one year experience in branch operations in a bank.

Responsibilities

• Handles over the counter transactions accurately and efficiently.
• Provides customer service and promotes bank products.
• Ensures compliance with bank policies and regulatory requirements.

Skills

Effective communication

Education

Bachelor’s degree relevant to the job

Job description

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Isabela Primark Cauayan.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.